Last updated: November 7, 2026

Riley Works Consulting Ltd (“Riley Works”, “we”, “us”) respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, contact us, buy a course, or use our training platform.

Who We Are and How to Contact Us

The data controller is Riley Works Consulting Ltd (trading as Riley Works Consulting), registered at 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.

  • Company Number: 17447567

  • VAT Status: Not VAT registered

  • Email: hello@getrileyworks.com

Information We Collect

We collect information necessary to provide our interview training services, which includes:

  • Account & Profile Details: Your name, email address, and secure login credentials.

  • Course & Learning Data: Course purchases, order history, access dates, lesson progress, quiz responses, and completion results.

  • Communications: Messages, support requests, and feedback you send to us.

  • Technical & Usage Data: IP address, browser and device details, session logs, and cookie preferences managed via LiteSpeed Cache and WordPress.

Note: We do not collect or store your full debit or credit card details; all transactions are handled securely by our payment providers.

How We Use Information and Our Lawful Bases

We process your personal data under the following legal frameworks (UK GDPR):

  • Performance of a Contract: To create and manage your account, process course purchases, deliver course access via LearnDash, track learning progress, provide technical support, and send essential service communications.

  • Legitimate Interests: To maintain website security (hosted via Hostinger), prevent misuse, debug technical issues, and improve platform reliability.

  • Legal Obligation: To meet statutory accounting, tax, and legal record-keeping duties (noting that as a non-VAT registered company, sales records are maintained for standard corporate tax compliance).

  • Consent: Where you have explicitly opted in (such as via our cookie banner or newsletter sign-up) for optional marketing or non-essential cookies. Purchasing a course does not automatically enroll you in marketing lists.

Who Receives Information

To operate our platform securely, we share data with trusted service providers who process information strictly on our behalf:

  • Hosting & Infrastructure: Hostinger

  • Website & Learning Management: WordPress and LearnDash

  • Payment Gateways: Stripe and PayPal (which may also process payment data as independent controllers under their respective privacy policies)

  • Performance & Caching: LiteSpeed Cache

International Transfers

Where our service providers process data outside the UK, we ensure appropriate safeguards and transfer mechanisms (such as UK-approved Standard Contractual Clauses) are in place to maintain high data protection standards.

Data Retention Schedule

We apply a strict data retention schedule:

  • Active Account & Learning Data: Retained for the duration of your 365-day access period and for 2 years afterward to accommodate support requests, security audits, and account history restoration.

  • Financial & Tax Records: Retained for 6 years to satisfy UK corporate and tax compliance requirements.

  • General Enquiries: Retained for 12 months after the query is resolved.

Your Rights

Under UK data protection laws, you have the right to request access, correction, deletion, restriction, portability, or objection regarding your personal data, and you may withdraw consent at any time. To exercise these rights, email us at hello@getrileyworks.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ico.org.uk).

Security

We implement robust technical and organizational safeguards, including encrypted connections (SSL), secure access controls, platform updates, and routine backups, to protect your personal data.

Cookies and External Content

Our site uses necessary cookies for user authentication and secure checkout, alongside performance caching via LiteSpeed Cache. Please refer to our Cookie Policy for full details.

Changes to This Policy

We may update this policy periodically. The revised version will always be published on this page with an updated revision date.